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Frequently
Asked Questions
What is a Pre-paid Credit
Card?
A prepaid virtual credit card is a stored value card and works
like regular Credit Card on the Internet and can be used to
purchase any goods or service. The only difference is that
you cannot spend more than the amount of money loaded on your
card.
Do you provide Credit Card
on plastic?
Since it is a prepaid virtual credit card, it is not provided
on plastic. You will receive it by email. However, you can
order our Classic MasterCard (Plastic)
Do you provide Bank Accounts
with prepaid virtual credit cards?
No, our prepaid virtual credit cards are not associated with
bank accounts.
Who owns TRUCARDS.COM
TRUCARDS.COM is owned and operated by a group of African Professionals
and Investors at home and abroad to cater
for the needs of the under-served in Africa and the rest of
world.
Which Bank issue your virtual
credit cards?
Our VISA cards is issued by an OffShore Bank. The card is
accepted on PayPal , eBay, Clickbank Skype, amazon and anywhere
VISA is accepted.
Can I receive money sent
from abroad into my Pre-paid Credit Card.
No, However, you can send us money from any part of the world
to order your credit card.
How is a prepaid virtual
credit card different from regular Credit Cards?
Regular Credit Cards are mostly provided with Bank Accounts
and can be used on the Internet and on ATM Machines, any amount
spent using the Credit Card appears on your Bank Statement.
Our prepaid virtual credit card
is not attached to any Bank Account. You can only spend up
to the limit of the amount loaded on your Card.
Why do I have to pay an activation
fee of $25?
Account activation is FREE
for the first 7 days. If you perform any transaction on your
account, you WILL NOT
pay an activation fee EVER.
Only those accounts that are not used within seven days of
registration are required to pay the activation fee between
the 8th and 31st day of registration. Accounts that are not
used at all will be deleted automatically after 31 days.
How can I pay you?
We currently accept Bank Wire, Western Union, MoneyGram,
Liberty Reserve. Please
click here to sign up for your free
credit card account for detail of all our payment methods.
How can I pay by Liberty Reserve?
Login to your trucards account and go to the deposit page
and follow the step-by-step Liberty Reserve payment procedure.
Please click here to sign up for
your free member credit card account.
For
how long is the Credit Card valid?
Our Pre paid Credit Cards are valid for 2 year. You
have to spend all the money on your prepaid virtual credit
card before the end of the expiry date.
Which Brand will you give
me MasterCard or VISA?
We provide Virtual VISA Cards.
How long does it take to
get my Credit Card?
Our Credit Cards are delivered instantly.
Can I use my prepaid virtual
credit card on ATM Machines?
No, Virtual Credit Cards can only be used for online, phone
or fax orders. Students can also fill our card information
on their registration or payment forms/papers to pay for school
fees or exams registration.
Can I return my credit card
if I don't need anymore?
No, cards are neither returnable nor refundable. However,
you may request for a refund before your card is issued to
you.
What happens to the money
on my Credit Card if it expires?
You are advised to spend all the money that you have on your
Credit Card before it expires; any money left on the Card
will be lost.
Do you provide 3 digits security
code (CVV)?
Yes, we provide a three digits security code on all prepaid
virtual credit card obtained from us.
My Credit Card was stolen
or misused, what can I do?
You are 100% responsible for all use and misuse of your prepaid
virtual credit card. You are advised to keep the information
of your Credit Card save and secured; using your Card on pornographic
and scam sites can expose your card information to scammers.
We may be able to help you recover your fund if you contact
us immediately in some cases but we do not guarantee it. When
goods or services has been delivered to the scammer recovery
is always difficult.
Can I order more than one
Credit Card?
Yes, you can order as many as you want.
Can I order for somebody
else?
Yes, you can order for anyone.
What can I buy with a prepaid
virtual credit card?
As far as the Internet is concerned you can buy anything with
our Pre-paid Credit Cards.
Can I use my Card on Paypal.com
and Clickbank.com?
You can use our Visa Card to buy anything on Paypal.com
or Clickbank.com if you meet there security procedures.
Just add your credit card to your Paypal account profiles
and there you go, you can click paypal button on any website
to pay with your cards on your paypal account.
I cannot find answer to
my question here.
Please contact our Customer Care below:
Email:
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