LAST
UPDATED:
2007-02-10: There
will be a major website upgrade from the middle of February
to the end of June 2007. The upgarde will be a gradual process
as powerful features are added to the website and there will
be no service interuption during this period.
Frequently Asked Questions
What is a Pre-paid Credit
Card?
A prepaid virtual credit card is a stored value card and works
like regular Credit Card on the Internet and can be used to
purchase any goods or service. The only difference is that
you cannot spend more than the amount of money loaded on your
card.
Do you provide Credit Card
on plastic?
Since it is a prepaid virtual credit card, it is not provided
on plastic. You will receive it by email. However, you can
order our Classic MasterCard (Plastic)
Do you provide Bank Accounts
with prepaid virtual credit cards?
No, our prepaid virtual credit cards are not associated with
bank accounts.
Which Bank issue your virtual
credit cards?
Our VISA cards is issued by a US bank. The card is accepted
anywhere VISA is accepted.
Can I receive money sent
from abroad into my Pre-paid Credit Card.
No, However, you can send us money from any part of the world
to order your credit card.
How is a prepaid virtual
credit card different from regular Credit Cards?
Regular Credit Cards are mostly provided with Bank Accounts
and can be used on the Internet and on ATM Machines, any amount
spent using the Credit Card appears on your Bank Statement.
Our prepaid virtual credit card
is not attached to any Bank Account. You can only spend up
to the limit of the amount loaded on your Card.
How can I pay you?
We currently accept E-gold.
Please click
here to sign up for your free credit card account for
detail of all our payment methods.
How can I pay by e-gold?
Login to your trucards account and go to the deposit page
and follow the step-by-step e-gold payment procedure. Please
click here to sign up for your free
member credit card account.
How
can I get a Pre paid Credit Card from you?
You can order a prepaid virtual credit card from us by paying
the following fees. Please login to your members account to
see prices for our cards.
You can click here to register your
free members credit card account.
·
Card Activation fee (Reloadable
credit cards only)
· Loading fee (Reloadable
credit cards only)
· Card value
(These
three fees apply to reloadable cards only, you won't have
to pay Loading fee if you are ordering a non-reloadable card.)
What is activation fee?
We charge an activation fee for every credit card issued on
your name and address. We are commited to finding ways to
reduce our card fees, please visit this page frequently for
our new prices. We reserve the right
to change our charges without notice.
What is loading fee?
We charge a loading fee for all relaodable credit cards.
What is Card face value?
This is the amount that will be available to you for spending
on your prepaid virtual credit card.
What are the prices for your
non-reloadable cards?
All the prices mentioned above are for reloadable cards only.
Our prices for non-reloadable cards are one of the cheapest
in the market.Please login to your members account to see
prices for our non-reloadable cards. You can click
here to register your free members credit card account.
For
how long is the Credit Card valid?
Our Pre paid Credit Cards are valid for 2 year. You
have to spend all the money on your prepaid virtual credit
card before the end of the expiry date.
Which Brand will you give
me MasterCard or VISA?
We provide Virtual VISA Cards.
How long does it take to
get my Credit Card?
Usually within 72 hrs of receiving your payment, we deliver
card order within 24 hours 90% of time. We are closed for
business on weekends and public holidays.
Can I use my prepaid virtual
credit card on ATM Machines?
No, Virtual Credit Cards can only be used for online, phone
or fax orders. Students can also fill our card information
on their registration or payment forms/papers to pay for school
fees or exams registration.
What is maintenance fee?
This is a $3 (Three Dollars) monthly account maintenance fee
charged on all accounts that has unused funds.
Can I return my credit card
if I don't need anymore?
Our cards are now refundable, but only the balance on your
cards are refunded. A refund fee is deducted from your card
as determined by our admin.
What happens to the money
on my Credit Card if it expires?
You are advised to spend all the money that you have on your
Credit Card before it expires; any money left on the Card
will be lost.
Do you provide 3 digits security
code (CVV)?
Yes, we provide a three digits security code on all prepaid
virtual credit card obtained from us.
My Credit Card was stolen
or misused, what can I do?
You are 100% responsible for all use and misuse of your prepaid
virtual credit card. You are advised to keep the information
of your Credit Card save and secured; using your Card on pornographic
and scam sites can expose your card information to scammers.
We may be able to help you recover your fund if you contact
us immediately in some cases but we do not guarantee it. When
goods or services has been delivered to the scammer recovery
is always difficult.
Can I order more than one
Credit Card?
Yes, you can order as many as you want.
Can I order for somebody
else?
Yes, you can order for anyone.
What can I buy with a prepaid
virtual credit card?
As far as the Internet is concerned you can buy anything with
our Pre-paid Credit Cards.
Can I use my Card on Paypal.com
and Clickbank.com?
You can use our Visa Card to buy anything on Paypal.com
or Clickbank.com if you meet there security procedures.
Just add your credit card to your Paypal account profiles
and there you go, you can click paypal button on any website
to pay with your cards on your paypal account.
I cannot find answer to
my question here.
Please contact our Customer Care below:
Email:
 |
